01. Products eSIM Family SIM Plans Aman Plans Boosters Digital Plans Subscription Types 5G Broadband Plans Postpaid Plans Prepaid Plan
02. Services Advance Credit Call Barring Call Handling Streaming Services Anghami Plus OSN+ STARZPLAY
05. FRiENDi Packages eSIM FRiENDi Packages App Bundles Combo Bundles Data Bundles Flexi Bundles Services Advance Credit Service (ACS) Credit Transfer Recharge and Top-Up Subscription Types FRiENDi Data SIM FRiENDi Prepaid FRiENDi Visitor SIM
06. General Information Bill Payment for Terminated/Ported Out Numbers Contact Us Line Deactivation through the Website
09. Member Care Processes Bill Payment for Terminated/Ported out Numbers Booking/Activation Issue Change Language Final Termination Final Termination Process Final Termination through the App Reactivation after Final Termination
11. Quality Member Care Process Call Opening and Closing Standards Complaint Handling and Empathy Standards Customer Verification Standards
12. Screenshoots Dashboard – FPAY Ticket Screen ESKA CRM – Customer 360 Screen Nobil – Number Status Screen
